Suggestions for improving RemoteLock
We want to hear from you! Have a new feature or product request? Post it here. Additionally, look through existing suggestions and click to give it your vote. We use these votes and suggestions to help prioritize what we should be working on. Thank you for being a part of the RemoteLock team!
Optionally allow Guest Codes to be set to last 4 digits of guests phone # from reservation
To facilitate simple integration with other messaging systems add an option that allows us to optionally on a per door / location basis set the guest pin to the last ...
Planned
Text code to guest
Add the ability to text the guest access code instead of or in addition to sending an email.
Planned
Smartthings Integration
Samsung SmartThings is one of the most popular smart home controllers on the market, controlling a large array of smart locks, motion detectors, temperature sensors, ...
Push notification on iOS and Android
Please offer "push" notifications support in your apps. Example: send a push when a guest access a door for the first time.
Under consideration
More control over heartbeat
I'd like more control over heartbeats. It would be nice to have a quicker heartbeat during peak hours, and a slower heartbeat during off or evening hours. I think ...
Planned
Booking.com integration
It would be great if booking.com was added as a supported OTA channel to add new reservations to the locks.
I would like to get a text notification when the device is left unlocked.
I would like to get a text notification when the device is left unlocked.
Not planned
Lodgify Integration
Automatic generation of door codes and durations based on guest stay booked thru Lodgify systems.
Integrate with smartbnb
Provide an integration with smartbnb so Q's about code could be automated through their platform.
Done
Allow users to be disabled / enabled
There is NO WAY to disable a user - you can only delete them completely! I have many needs to enable and disable users, it's a very basic function that should be added!
Not planned
Nest Integration
Create the ability to view and control nest thermostats from the portal. This could also provide a central dashboard if multiple properties have a nest. Further, ...
Allow custom sorting of the device list.
I installed around 17 locks at various rental properties/apartments, only to realize they were stuck in the order I installed them.
I later had to delete and ...
Send code email on checkin day
Many people book months in advance and lose the code email and require me to look up their code. I’d say I have to do this with 20% of my guests. Would it be possible ...
Done
Fix Airbnb Co-Host issue
Currently the airbnb system does not allow sending bookings to partners when they are made via a co-hosted account. We are working with airbnb to change this policy.
Under consideration
Check out code for guests that alerts staff/cleaning/etc
A guest is assigned a check out code that automatically alerts cleaning/staff/PMs/Owners to let them know that they can go turnover the unit - this would tie to the ...
Under consideration
Allow a configurable grace period for door access separate from published check-in/out times
Because people's clocks aren't perfectly synchronized or they may not realize they're entering their door code 30 seconds before it actually gets activated by the ...
Under consideration
Allow for passthrough mode based on code
We have a rental hall area and we would like to let guests access it and keep the assigned doors in passthrough mode during their time schedule. Since it is not a ...
Not planned
integration with Smoobu
kindly integrate with Smoobu https://www.smoobu.com/en/ CHANNEL MANAGER FOR VACATION RENTALS
this will help a lot of people
thank you in advance
Done
Auto lock every 1 hour
If i want to set auto lock i have to set a rule for every hour, there should be an option to lock the door every hour if they leave it open.
Under consideration
Update all or a group of lock settings
Add the ability to update all or several lock's settings at once. If an account has 10 or more locks, it can take a lot of time to change all of their settings one ...
Under consideration
One click Battery report
i want to view battery status as a report in one click
and make a notification inside the website about battery status
Under consideration
Allow Device Schedule Exceptions (ex. for Holidays)
Create a feature that allows for device schedule exceptions so that on Holidays the lock will not follow typical auto-lock/lock action schedules that are programmed ...
Under consideration
Integration with Kwikset
It would be very helpful if you guys worked with Kwikset to develop a direct integration with their wi-fi locks (HALO Series). Thanks!
Autolock after any opening, not just with code
I would like to see the current autolock functionality expanded to be user settable to auto lock at: only when opened with code or locked anytime after manual or code ...
Under consideration
iCal Feed Support
It would be great if the door can connect to other calendars that support the iCal format such as Google Calendar and activate codes from bookings for each day.
Done
Create MyVR Integration
Hello RemoteLock staff, I would like to request that you create an integration with the MyVR platform which has taken a huge step towards centralizing vacation rental ...
Colour code the locks for the calendar
Enabling the locks on the user interface to be colour coded would ensure owners with multiple properties could identify locks belonging to different properties.
Under consideration
Notification of unlocked door status via email/text
Would be nice to get a nightly report showing all unlocked doors at the time the report was requested. Make report automated.
Under consideration
Restrict visibility of access codes
Implement a permission on a role where users on that role can only see access codes for users they create.
I am requesting the control offered on a "share account" ...
Under consideration
Allow to extend a code that just expired
If you guest is scheduled to checkout, and doesn't, it requires you to create a whole new code and then direct the guest to ping the server with *411*, rather than ...
Under consideration
Allow a "default notifications" setting for new guests
I would like to be able to set a "default notification" setting for any new guests that are imported by the integration with my PMS. (Specifically, for my case, I'd ...
Under consideration
Add additional time on autolock
I'm finding autolock settings too quick resulting in deadbolt extending while door still open. Would like to increase autolock times past 20 seconds. Maybe as much ...
Under consideration
Allow multiple date ranges for same guest
We sometimes have guests who book a week now, and then a week several months later. I have been unable to schedule the future stays until the existing stay is ...
Under consideration
Immediate code activation
I get last minute renters and I would like to push a code through from my desktop immediately without changing the heartbeat. Push one button from the guests record ...
Under consideration
Singular notification to multiple contacts
Instead of setting up the same notification to push out to multiple contacts individually, it would be nice to have the ability to assign multiple contacts to one ...
Under consideration
Split Permission "See PIN Codes" to "See User PIN Codes" and "See Guest PIN Codes"
Our back office employees should be able to handle our guest entries including the PIN codes but should not be able to see the codes of every other employee which ...
Under consideration
Option: by default not to take Airbnb check in/out time
For example: My current Airbnb check in 14:00, Check out 10:00
My current Lock state check in 13:00, Check out 11:00
And now lock state by ...
Done
restricted number of passages
instead of programming the lock for a length of time, the additonal feature of being able to program the lock to only allow someone to enter a particular number of ...
Under consideration
Create Door Access profiles
When I add an access guest I typically need to add 2 or more Door Accesses at one time. I'd like there to be "packages" or "profiles" of Door Access - so that I can ...
Done
Allow linking to multiple Airbnb & HomeAway accounts
I have multiple Airbnb & HomeAway accounts. Currently the portal only allows users to connect to a single Account. Enable the ability to connect to multiple account ...
Under consideration
Integrations - SALTO Systems
Hi, I would like to know if it is planned in the future or if it is even possible to make a new integration with the SALTO Systems service (with their locks). I will ...
Commercial Grade Deadbolt
There are many properties that cannot use the handle version commercial lock.
This is due to the fact that many HOAs will not permit drilling holes into the doors. ...
Under consideration
vivint.com integration
https://www.vivint.com/ - vivint smart home devices would integrate well with the remotelock (edgestate) platform.
Integration with - MyQ Smart Garage Hub by Chamberlain
MyQ Smart Garage Hub by Chamberlain:
"We all have those slip-ups when we're halfway to work and realize the garage door is wide open (cue montage of the worst ...
Integration of several airbnb accounts
When you have 2 locations and 1 airbnb account for each of them remote lock don’t allow you to be connect on 2 airbnb account at the same time. You have to create 2 ...
Done
None Access Times
Ability to schedule times when there should be no access. During these times if access is made, a text and email would be sent notifying you of the unauthorized ...
Under consideration